Can't log in help!

[MeirserBane]

Hello i am unable to log into the game i get: Login failed

Bitte beachte, dass beim Loginnamen zwischen Groß- und Kleinschreibung unterschieden wird!

But my email and password is right i dont know why i keep getting that...

[Sarek]

Hello i am unable to log into the game i get: Login failed

Bitte beachte, dass beim Loginnamen zwischen Groß- und Kleinschreibung unterschieden wird!

But my email and password is right i dont know why i keep getting that...

Greetings,

Please tell Mr Bane that he should log into his account using the username he registered with, and not his email address. This has been a common problem recently, and this is the solution we have found.

Thanks

[EN-1] SUPPORT